LANTIGUA CASA RURAL

Booking conditions

Lantigua Casa Rural CR/CO/00392

General conditions for room reservations:

1. Reservation: At the time of making the reservation, the full name and contact telephone number of the person making the reservation will be provided. To formalize the reservation, payment of 100% of the total reservation must be made.

2. Schedule: Check-in time will be from 3:00 p.m. and departure before 11:30 a.m.

3. Capacity: Accommodation of a greater number of people than those confirmed in the reservation is not permitted. The exact number of adults, children and children under 2 years old who will stay during the days of stay agreed upon at the time of formalizing the reservation must be detailed.

4. Equipment: It is equipped with sheets and bath towels, as well as a private bathroom in each room. Bidet equipment is only available in rooms No. 6 and No. 7.
This accommodation is classified as shared, so the building has a specific and delimited area for the private use of the owners.
The accommodation does not have a kitchen for the exclusive use of clients, and breakfast service can be offered on demand.

5. Consumption: Water, electricity and heating consumption are included in the total price of the stay and, therefore, the use of devices that alter the expected consumption of supplies is not permitted.

6. Pets: As a general rule, pets are not allowed. In case of admission, it will be necessary to expressly communicate this at the time of making the reservation and the client will be responsible for any incident, accident or damage that may arise during the stay. In this circumstance, payment of a supplement may be required.

7. Cancellation of the reservation: if once the reservation has been confirmed and payment has been made, the client decides to cancel it, a 100% refund of the reservation amount will be made if it is made up to 7 days before the arrival date. The refund will be made through the same payment method used when making the reservation.
To manage the cancellation of the reservation you must request it by WhatsApp at the number +34 606 856 946 or by email at info@lantiguacasarural.com

8. Reception service: the establishment does not have a permanent reception service, so the registration of all guests will be carried out through online check-in. The customer has a 24-hour telephone service at the number +34 606856946.

9.- Access to the establishment: access to the establishment and the room will be done using access codes that will be provided on the day of arrival, for which the client will have completed the registration form and online check-in before arrival using the link provided with the reservation confirmation.
The room key is located in the box located under the room number, which you access using the numerical code provided on the day of arrival.
IT IS ESSENTIAL TO HAVE PREVIOUSLY CARRIED OUT THE PASSENGER REGISTRATION, ONLINE CHECK-IN, TO RECEIVE THE ACCESS KEYS TO THE ACCOMMODATION.

10.- Accommodation regime: The reservation is only made on an accommodation basis, and the breakfast service must be expressly contracted.
The option of hiring lunch or dinner service is not contemplated.

11.- The use of common spaces, living room, dining room, patio and hallway, is a space shared with the rest of the guests, so there is no preference or exclusive reservation for use.

12.- Smoking is not allowed throughout the establishment, except in the patio space set up for this purpose, so smoking will not be allowed in the rooms, nor on the balcony.